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January 13, 2021
Following further announcements relating to the Covid virus this week, Lorraine and the management team have reviewed our situation at the Roastery, and we are making some changes with immediate effect.
We have decided to temporarily close the new bigger Owens Coffee store and will move back to our original, smaller trade counter for all customer purchases instead.
This limits customers to one person at a time in the shop, and because it is smaller, we can extend the frequency of cleaning all surfaces above and beyond the routine we already had to comply with recommended guidelines.
We encourage customers to stay home wherever possible. Please purchase your coffee online from the website, or order online (using our click & collect service) prior to coming to the store, which will reduce time spent inside.
Takeaway drinks will still be available when you visit the store.
Are you a subscriber? Many customers old and new, are signing up to our subscribe & save service. Buy the coffee of your choice and save 15% on the price when you subscribe. All you need to do is to select ‘Subscribe & save’ on the product page (see below) and choose the frequency for your delivery from the dropdown menu.
Not sure how often you’d like to receive your coffee? Once you’ve subscribed, you’ll be sent information explaining how to manage your account and you’ll be able to change the frequency, change the product and even add extra items to your regular order.
We will continue roasting throughout the lockdown period, so your freshly roasted organic Owens Coffee beans will be available with the same great taste, delivered direct to your door OR for you to come and collect from our trade counter area.
We would like to say a HUGE thank you again to all our customers for your patience and understanding and especially for your support during this time. We have made big investments in recent years to improve both our products and our commitment to sustainability, and without your continued support (including all your cheery messages, recommendations and reviews), the uphill battle would have been a lot tougher.
You’re the reason we’re here! Please stay safe!
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